Support Center
Most questions fall into one of two buckets below — order & shipping issues, or product & usage questions.
Orders, Shipping & Returns
Every PetPharma order is placed, paid for, and shipped through Amazon — so order tracking, delivery issues, and returns are handled fastest through Amazon's own Customer Service.
Go to Amazon Customer Service →Product & Usage Questions
Questions about dosing, ingredients, or whether the product is right for your horse? Check the FAQ first, or reach out directly.
Read the FAQ →Email info@techgimmick.com →
Veterinary Emergencies
This Support Center is for general product and order questions only. If your horse is experiencing an adverse reaction or a veterinary emergency, contact your veterinarian or local emergency animal hospital immediately — do not wait for an email response.
Return & Refund Policy
Because PetPharma is sold and fulfilled through Amazon, returns and refunds follow Amazon's standard return policy. If you've reached out to Amazon and still need help, email us at info@techgimmick.com and we'll do what we can from our end.